Service

Email us at info@vib-wien.at with any questions or concerns you may have.

You can also reach us by phone from 8:00am to 8:00pm, Monday to Friday, at 0900 128 712 (€0.39/min., within Austria only).

The following services and amenities are available at the Vienna International Bus Terminal (VIB) during opening hours:

Ticket sales and information

Vienna International Bus Terminal – VIB
Erdbergstraße 200A
A-1030 Vienna
Mon-Fri: 1:30 - 9:00pm
Sat, Sun, public holidays: closed

FAQ – Frequently Asked Questions

Here are some of the questions we’re most frequently asked by our passengers and customers.

Lost items may not be lost forever – we’ll help you to get your valuables back.

The following services and amenities are available at the Vienna International Bus Terminal (VIB) during opening hours.

With our orientation plan you will quickly find your way around the Vienna International Bus Terminal.

With our neighbourhood map you will find your way to all points of interest around the VIB.

Name	Purpose	Duration	Type
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_dc_gtm_--property-id--	Used by DoubleClick (Google Tag Manager) to help identify the visitors by either age, gender or interests.	2 years	HTML
_ga	Used to distinguish users.	2 years	HTML
_gat	Used to throttle request rate.	1 day	HTML
_gid	Used to distinguish users.	1 day	HTML
_ga_--container-id--	Persists session state.	2 years	HTML
_gac_--property-id--	Contains campaign related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out.	3 months	HTML

Name	Purpose	Duration	Type
GoogleMaps	Is used to connect to Google Maps and to display those maps.	none	Connection
AnachB	With AnachB you can look for public transport options to reach your destination with	none	Navigation
Palisis	With Palisis you can book shuttles and busses	none	Widget
Regiondo	With Regiondo you can book shuttles and busses	none	Widget

Name	Purpose	Duration	Type	Provider
_fbp	Stores the unique visitor ID.	28 days	HTML
facebookPixel	If JavaScript is not enabled, this pixel initiates a connection to facebook.	none	Pixel